1. Introduction
1.2. This Privacy Policy outlines our practices regarding the collection of personal data obtained from you and/or about you as a result of your access and use of the Panorama website and associated websites operated in partnership with other real estate portals as white labels (Website). This allows you unrestricted access to contact independent real estate agencies to learn more about the products and services advertised at the URL, as well as about international properties available for sale or rent, and to obtain additional information about these properties to facilitate research and the sales process (collectively, the Services).
1.3. All other capitalized terms not defined in this Privacy Policy shall have the meanings assigned to them in the Panorama Terms of Use.
1.4. This Privacy Policy aims to inform you about: (i) what personal data we collect from you and/or about you; (ii) how your personal data is collected; (iii) the purposes for which your personal data is used and processed; (iv) how your personal data is protected; and (v) other important information regarding your personal data.
1.5. About any future changes or amendments to this Privacy Policy and/or to the processing of your personal data as described in this Privacy Policy, you will be notified in advance through individual notification via our usual communication channels (e.g., by email or through your user profile), as well as through the website (via banners, pop-ups, or other notification mechanisms).
2. Collection of Information
2.1. When you access and use the Services, Panorama collects the following personal data and information:
First and last name;
Company name, if applicable;
email address;
telephone number;
IP address;
date of visit to the Site;
real estate research criteria;
list of viewed real estate properties on the Site;
your interaction with the Services, such as details about your navigation on the Website, including web pages you visited, saved, recorded, or downloaded files from; and
Data collected from third-party plugins/websites, such as but not limited to, Facebook, Twitter, Google, WeChat, which are provided when you submit your Personal Data through the Services.
2.2. We collect your personal data when you access and use the Services, specifically:
when you access and navigate the Website;
when you voluntarily and explicitly submit personal data through web forms;
when you submit an inquiry about a property of interest;
through third-party plugins/websites; and
through cookies and other analytics tools.
3. Use of Collected Information
3.1. The personal data listed in Section 2.1 (i)–(iv) are strictly necessary for the core service of ListGlobally to direct inquiries about real estate listings directly to the homeowner, real estate agency, or real estate agent, as well as to connect you with each other for a potential future transaction. This is specifically for further inquiries about overseas real estate of your choice, to facilitate its purchase. You may withdraw your consent to the collection and processing of data at any time. However, please note that such data processing is necessary to provide you with the Services, and withdrawing your consent may negatively impact Panorama’s ability to properly provide the Services. In such cases, Panorama reserves the right to terminate your access to and/or use of all or part of the Services without any liability. 3.2. Furthermore, Panorama collects the personal data listed in Section 2.1 for the following specific purposes:
To provide you with email notifications about updates to listed real estate properties or those properties you have inquired about or marked as “favorites”;
your subscription to the Panorama newsletter, to provide you with further news and updates, such as recently added properties;
to offer you targeted marketing and advertising based on your preferences;
to suggest similar Services to you;
to re-engage you in accessing and using the Services; and
for statistical purposes and planning.
You may withdraw your consent to this specific collection and processing of data at any time. 3.3. Additionally, you have the rights outlined in Section 9 of this Privacy Policy.
4. Third-Party Websites
4.1. The Services may contain links to websites of other companies and individuals, such as Facebook, Twitter, Google, or WeChat. Please note that this Privacy Policy does not apply to the activities of any company or individual not controlled by Panorama, nor to any websites which may be accessed from the Services. You should carefully review the privacy policies of any websites you visit from the Services to learn more about their information and privacy practices. The collection and use of your personal information is governed by the privacy policy of the other party or website. Panorama is not responsible for their privacy practices.
5. Communication with Third Parties
5.1. Panorama may, in certain limited cases, transfer your personal data to specific third parties based on strict operational necessity to achieve the objectives described in this Privacy Policy: Panorama staff;
Owners of real estate, real estate agencies, or real estate agents;
Panorama service providers, such as companies listed in Section 4, or Criteo for targeted marketing and advertising;
Competent courts or supervisory regulatory authorities, when Panorama is compelled to disclose your personal data in accordance with any applicable law, regulation, or order, for instance, n the case of mergers, sales or acquisitions, as well as in the event of bankruptcy and liquidation, if applicable.
Panorama IT system suppliers, cloud service providers, database providers, and consultants;
business partners with whom Panorama conducts business, necessary for the provision of Services in conjunction with Panorama; and
any third party to whom Panorama assigns or transfers any of Panorama’s rights or obligations.
6. International Transfer
Your personal data may be transferred and stored on computers located outside of your state, province, country, or other governmental jurisdiction, where privacy laws may not offer the same protection as in your jurisdiction. By providing such personal data, you expressly agree to such transfer.
7. Cookies
7.1. Cookies are a small data file that Panorama transfers to your electronic device and stores on it. When you access and use the Services, such as the website, a cookie identifies your electronic device. Panorama also uses cookies to measure traffic and usage of the Services and their various features, as well as for other various purposes. Panorama’s cookie usage policy is outlined below. 7.2. if you do not want cookies to be placed on your electronic device, you should configure your browser or electronic device to refuse cookies before using the Services, with the drawback that some features of the Services may not function properly without the aid of cookies.
8. Security
8.1. We always strive to ensure the security, integrity, and confidentiality of your personal data. 8.2. Panorama has adopted and implemented technical and organizational measures, including, but not limited to, established software and hardware, to prevent unauthorized access or disclosure of any personal data. 8.3. Additionally, Panorama employees and third-party suppliers or business partners to whom Panorama transfers your personal data are required to maintain the confidentiality of your personal data.
9. What Are Your Rights and How Can You Exercise Them?
You can exercise the following rights within the terms and limits set by applicable law:
the right to access your personal data processed by Panorama, and if you believe that any information relating to you is incorrect, outdated, or incomplete, to request its correction or update;
the right to request the deletion of your personal data or restriction of its processing by certain categories;
the right to object to the communication channel used for direct marketing purposes;
the right (i) to be informed about any decision-making based on fully automated processing of your personal data, (ii) to express your opinion on such a decision, and (iii) to request that it be reviewed by a human, except in cases where (a) such a decision is directly related to the conclusion of an agreement between Panorama and your request is accepted, or (b) if you have given your direct consent to such automated decision-making; and
the right to request the portability of your personal data, i.e., to have the personal data that you have provided to us returned to you or transferred to a person of your choice in a structured, commonly used, and machine-readable format without hindrance from us and subject to your obligation to maintain confidentiality.
10. Applicable Law and Jurisdiction
10.1. This Privacy Policy is governed by and interpreted in accordance with the substantive laws of Switzerland without reference to its conflict of laws principles. 10.2. Any dispute or disagreement arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Lausanne, Switzerland, with the right of appeal to the Federal Court of Switzerland.
11. Issues and Concerns
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].